Mitarbeiter ICT | Van Dijk Groothandel

ICT-EMPLOYEE

Location: Kampen | Hours: 40 per week

Are you a service-oriented ICT professional who gets energy from helping colleagues, solving problems, and thinking along with smart improvements? We are looking for an ICT Employee to ensure a stable and user-friendly ICT environment. Are you communicative, practical, and do you enjoy a dynamic work environment? Then this role is for you!

WHAT WILL YOU DO?

As an ICT Employee, you are the first point of contact for colleagues with ICT-related questions and issues. You ensure that everyone can work as smoothly as possible with systems, applications, and hardware. In addition, you play a supportive role in projects related to digitalization and automation. Your tasks include:

Supporting colleagues with ICT questions, incidents, and malfunctions (servicedesk).
Registering, analyzing, and coordinating reports with external ICT partners.
Managing user accounts, basic settings, and permissions in Microsoft 365 and other applications.
Supporting the functional management of applications such as ERP, WMS, PIM, and various SaaS solutions.
Assisting with software and system implementations and updates, including testing (UAT).
Documenting incidents, solutions, manuals, and work instructions.
Identifying system and process bottlenecks and contributing ideas for improvements.

WHO ARE YOU?

You enjoy helping others, can switch quickly between tasks, and have fun solving ICT issues. You maintain overview, work accurately, and feel responsible for a well-functioning ICT environment. You match the following profile:

At least a completed MBO-4 education, preferably in ICT.
Some experience in an ICT role, e.g., servicedesk, support, or workstation management.
Basic knowledge of Microsoft 365, Windows environments, hardware, and networks.
Interest or experience in (functional) application management is a plus.
Strong communication skills and a customer-oriented mindset.
Structured working style, good documentation habits, and ability to keep an overview, even when busy.
Hands-on mentality: you contribute ideas but also enjoy rolling up your sleeves.

WHAT WE OFFER YOU

A varied ICT role within a dynamic and growing wholesale company for 40 hours per week.
A position with a lot of responsibility and visible results: everyone will notice your work.
Plenty of room for your own initiatives and ideas around digitalization and improvement.
Working in a close-knit and involved team within an informal work environment.
A market-conform salary, matching your knowledge and experience.
Good secondary benefits, including 25 vacation days based on 40 hours and a solid pension scheme.
A provided lunch and options for services such as company physiotherapy.

WHO WE ARE

Van Dijk Wholesale is the food and non-food wholesaler for SMEs, sports clubs, and wholesalers in Kampen and across the Netherlands. With Campenaer Coffee as our own label, Van Dijk Wholesale is a ‘one-stop-shop,’ unique in the market.

In 65 years, the family business has grown into an organization of over 80 employees. At Van Dijk, people-orientation, entrepreneurship, and pragmatism are highly valued. There is plenty of room for personal development and entrepreneurship. In addition, we offer a professional, pleasant working environment and regularly organize fun activities with colleagues.

INTERESTED?

Are you the ICT Employee we are looking for? Send your CV and/or motivation letter to personeelszaken@vandijkgroothandel.nl.

Do you have questions about this vacancy? Feel free to contact Armanda Kolk at +31 6 83089026.

Acquisition in response to this vacancy is not appreciated.

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